Artificial trees and plants, described honestly.

Eververda is a specialist retailer of artificial trees and plants, based in Toronto, Canada, and independently run. Artificial trees and plants are the whole of what we sell, not one category inside a general home catalogue, and that focus is the reason the sizes, materials and pot details on a product page match what arrives. We correct a listing whenever a customer or one of our own checks shows it is wrong.

Most residential pieces ship free to the United States with tracking and are bought through checkout on this site. Larger commercial and architectural pieces are quoted individually, because freight, lead time and fire-code requirements differ from project to project.

Every product page carries a specification table listing what the manufacturer documented: materials, dimensions, pot details, leaf counts where they are published, and UV treatment where it is claimed. Where a specification was not documented, the table says "Not specified" rather than guessing. We would rather tell you what we do not know than invent it, and you will find that phrase on real product pages across this site.

The same applies to the descriptions. Where a piece has a visible weakness we say so on its own page, because a tree that disappoints on arrival costs us more than the sale was worth. We do not publish fire ratings or UV performance figures unless the manufacturer documents them.

Residential orders are placed through checkout on this site and ship free to the United States, tracked, in 2 to 10 business days. Commercial and oversized pieces are quoted individually, and the quote states the freight cost, the lead time and any duties before you pay anything.

Returns run 30 days. If a piece arrives damaged, is defective, or is not what you ordered, Eververda refunds you in full and pays the return shipping, with shipping damage reported within 48 hours of delivery and manufacturing defects within 30 days. In-stock orders can be cancelled for a full refund before they are dispatched, and made-to-order pieces follow the cancellation terms in the refund policy. Change-of-mind returns need authorisation first, on the terms set out in the refund policy.

Email support@eververda.com and we reply by email. Questions before you buy are welcome, including the awkward ones about whether a particular piece will actually look right in your space. You can also call +1 437-435-3780.

Eververda is run by the people who choose the trees, so the person answering your email is the person who selected the piece you are asking about, knows what it looks like in a room, and can tell you when a different size would serve you better.