Privacy Policy

Who we are

Eververda, an online retailer based in Toronto, Ontario, Canada, is responsible for the personal information collected through this website.

What we collect

Information you give us. When you place an order, request a quote, apply for a trade account, contact us or subscribe to our newsletter, we collect the information you provide, typically your name, email address, shipping and billing address, phone number, and for trade applications your business details.

Payment information. Payments are processed by Shopify and its payment providers. We do not receive or store your full card number.

Information collected automatically. When you browse the site we collect device and browsing information such as your IP address, browser, time zone and the pages you view, using cookies and similar technologies.

Why we use it

• To fulfil orders, arrange delivery and provide order confirmations
• To respond to your enquiries, quotes and trade applications
• To send you marketing communications where you have asked to receive them
• To detect and prevent fraud
• To improve the site and understand how it is used

Who we share it with

We share personal information with service providers who help us operate the business: Shopify, which powers this store, payment processors, and the carriers and freight companies who deliver your order. We may also disclose information where required by law.

We do not sell your personal information.

Your rights

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, email support@eververda.com. If you are in a jurisdiction with additional statutory privacy rights, those rights apply and we will honour them.

You can unsubscribe from marketing email at any time using the link in any message we send.

Retention

We keep order records for as long as necessary to fulfil the purposes described here and to meet our legal and accounting obligations.

Complaints

If you are not satisfied with how we have handled your personal information, you may contact the Office of the Privacy Commissioner of Canada.

Changes

We may update this policy from time to time. The current version is always available on this page.

Contact

Privacy questions: support@eververda.com.